IN THE NEWS

Meetings are where decisions get made — but what happens after is far less consistent. Manual notes vary by person, key details get missed, and action items aren’t always clearly captured or followed through on. In many cases, each participant walks away with a different version of what happened, or no notes at all. The result is time spent reconciling information, chasing clarity, and repeating conversations that should have already moved work forward.

The hidden cost of inconsistent meeting notes

Most teams don’t think of note-taking as a productivity problem — but the numbers can tell a different story. When employees split their attention between participating and documenting, both suffer. When notes don’t get shared, decisions get delayed or even misremembered. When action items aren’t captured clearly, follow-through stalls.

Multiply that across every meeting, every team, every week, and the cost adds up fast: lost hours, duplicated effort, and slower progress on the work that actually matters.

Why standalone AI note-takers fall short

Some teams have turned to third-party AI note-taking tools to solve this problem. But these tools can introduce their own friction — separate logins, bot invitations that disrupt meetings, inconsistent outputs across platforms, and additional vendors for IT to evaluate, procure, and manage.

For IT decision-makers, every additional tool means more data proliferation, more vendor sprawl, and less control over how information is captured and stored. A patchwork of point solutions doesn’t scale.

A better approach: AI note-taking built into where work happens

My Notes is built directly into Zoom Workplace, which means it works across Zoom Meetings, Microsoft Teams, Google Meet, and even in-person conversations — without requiring another separate app or workflow.

Here’s what that means for your organization:

• Cross-platform continuity. Context stays intact whether your teams meet on Zoom, Teams, Google Meet, or in person. No notes are lost when people switch between platforms.
• Personalized notes for every participant. Each person gets summaries tailored to what matters most to them — not a one-size-fits-all recap. Action items, decisions, and key moments are surfaced based on individual relevance.
• No bots, no extra tools. My Notes works natively within Zoom Workplace. There’s nothing additional to install, no meeting bots to invite, and no new workflows to learn.
• IT-friendly by design. Admins maintain control over transcription settings and how notes are captured across the organization — with fewer vendors to manage and greater visibility into how meeting data flows.

See the impact for your organization

Every organization’s meeting culture is different — but the potential time savings from consistent, automated note-taking are real and measurable. Zoom’s ROI calculator lets you input your team’s specific meeting patterns and see a personalized estimate of the time and cost savings My Notes can help deliver.

It takes less than two minutes, and you’ll get a downloadable report showing estimated weekly and annual time savings across your organization.