What We Do
SERVICES
Discover a world of possibilities with our comprehensive service solutions. From expert consulting to seamless installations, tailored training, proactive maintenance, and insightful reporting, we’ve got you covered. Elevate your AV experience with us.
Consulting
Our Consulting service is more than just advice. At Gaproc Media, we offer a comprehensive, bespoke approach to your unique needs. Our team of experienced professionals works closely with you, assessing your requirements, identifying opportunities, and providing custom-tailored recommendations and designs to optimise your technology infrastructure.
Installations
Our Installations team is made up of certified professionals who are skilled at deploying AV and digital signage solutions with precision and efficiency. We meticulously manage every detail of the installation process, from site preparation and equipment setup to system configuration and testing, ensuring a seamless and hassle-free experience.
Maintenance
Our Maintenance service ensures that your systems continue to operate efficiently and reliably. We provide routine checks and preventative measures to reduce the likelihood of failures, as well as prompt troubleshooting and repairs when issues arise.
Remote Monitoring & Troubleshooting
With our Remote Monitoring & Troubleshooting service, we’re able to quickly identify and address potential issues before they become critical. Leveraging advanced software tools, we keep an eye on your system’s performance in real-time, enabling us to fix problems often before they’re even noticed.
Reporting
Our Reporting service provides you with detailed insights into your system’s performance and usage. From tracking system uptime and device status to usage patterns and proactive maintenance recommendations, we provide you with the information you need to make informed decisions and ensure the long-term sustainability of your technology investments.
Service Level Agreements
Our Service Level Agreements (SLAs) provide you with the peace of mind that your technology solutions will perform optimally and consistently. We offer various levels of SLAs to suit different needs, ensuring timely and professional maintenance and support.
Training
We firmly believe that the real value of technology lies in its usage. That’s why we offer comprehensive Training to ensure that your team is fully equipped to utilise the installed systems to their maximum potential. Our experts provide hands-on sessions, user manuals, and ongoing support to help your team get the most out of your investment.
